Be sure to include your username in the message, along with your request to delete the account. In most cases, we'll ask you to proceed with the order, and ship or provide the item or service to . Depop collects the tax that the buyer originally paid ($1.80) and sends it to the US Government. Prevent refunds, disputes and chargebacks by: Setting yourself up for success by posting clear photos of the actual goods and detailed, accurate descriptions of items so buyers know exactly what to expect. Attachments. He should be able to get a refund. The main difference is the Etsy listing fee amounting to $0.20. Depop deactivates you for making negotiations to get payment in a different method where youre not paying the fees. Well use cookies to improve and customize your experience if you continue to browse. Step 3: Fill out the basic details and then click on . The first thing people see when viewing your profile is, of course, what products you are selling and what kind of reviews youre getting. Refunds. depop haven t received payment. Your PayPal money might be on hold if you're a new seller or I used 5 boxes to ship the items to the buyer. Depop is a peer-to-peer shopping app founded by Simon Beckerman in 2011 at the Italian technological incubator and start-up center H-FARM. By browsing this website, you consent to the use of cookies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PayPal customers encouraged by sellers to make payments via its 'friends and family' option instead of 'goods and services' are unnecessarily leaving themselves without payment protection and some are even losing cash. I sold an item on depop recently and I never received the payment to my PayPal. ask a new question. com uses cookies. . Even if you have been selling on Depop for a long time. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I don't understand why she would purchase the two items separately if she could've just bundled and received free shipping. Depop Payments refunds Log in to the Depop app. Add file or drop files here. Ask your buyers to confirm, in their PayPal account, that theyve received their purchase as expected. I just do this for some side-money so I've only sold about 20 items so far. Please help, Thankyou for replying to me ! When you earn $600 or more for goods and services, the IRS requires that youprovide us with your tax ID. By browsing this website, you consent to the use of cookies. Seller total is now at $30.58 and received in sellers PayPal 3. depop haven t received payment. A sub for discussing all things Depop. Better hope you never have any issues with your account because you will not be helped by these people. Complaint Type: Problems with Product/Service. Improved payment experience. The first I havent received my payments on PayPal. I have just checked my bank statement now and have seen no money entering my account . Glad I'm not the only one. Press J to jump to the feed. 1999-2023 PayPal, Inc. All rights reserved. Also, doesnt it have to be marked as delivered to receive a payout? Leave the Archive. Then you are stuck only using the money only on depop, which seems like a scam to me. However, if you and the seller cant reach an agreement on your own, you can escalate your dispute to a claim. If you purchased the item from one of our merchants, follow these simple steps: Log in to your PayPal account. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. How Depop is changing the retail game. We'll release the funds as soon as we know the order has completed without issue, or you've provided some more information about it. Omg this is happening to me too rn ! This is a great deal of money for people who are trying to sell and do this for cash. The site clearly states that anyone under eighteen must have access to and permission for a Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket. What Time Do Carbone Reservations Open On Resy, The seller has said that she got in contact with depop as they couldn't do anything about it on her end, only mine because I have sent the money. Depop has been holding my money from me for the past 4 weeks. I would send a message saying if you don't get the item or hear from them by Tuesday you will have to raise a dispute with PayPal. By Posted student houses falmouth 2021 In jw marriott panama concierge lounge Hey! To give some background, I'm not a full-time seller. I think I have been scammed on depop and paid by bank transfer. Is it OK if we also use cookies to show you personalized ads? I sold an item on depop recently and I never received the payment to my PayPal. Its worth being aware of the Depop selling fees which in the UK are a 10% selling fee from Depop and a PayPal transaction fee of 2.9% + 0.30 as these can eat into your profits. What is Depop? how to mark an item as received on depop. But when you get scammed by a seller, they refuse to help. This site contains user submitted content, comments and opinions and is for informational purposes Etsy vs Depop: Fees and Payments. They say the bank account that I use daily isn't real. The payment you received may be considered unusual for your selling pattern, We found an unusual change in selling price of this transaction, Youre selling an item that can potentially cause dissatisfaction with customers, Find the transaction you would like to update, then click, If you sold an intangible item or service, select. Combined Financial Services Guide and Product Disclosure Statement, 1 day after delivery with supported carriers. However, in my Apple Pay it still looks to be pending. Unlike Poshmark, Depop has limited options for online payments. All your bank cards comes from paypal , so my enquiry is theres only two cards on my paypal and no payments are going into either so Im confused on what to do lol. To give some background, I'm not a full-time seller. If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. Once youve done that, youll be brought to a screen where you can input your email, username, and password of choice. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Press question mark to learn the rest of the keyboard shortcuts. Just went and looked and the money hasn't come through yet. The fact that there are so many negative reviews & Depop have such poor customer service would suggest they are enabling onsite fraud & penalising the honest. (@hallejanes), both failed to ship the item I purchased and I never received them. Create an account to follow your favorite communities and start taking part in conversations. This high fee per sale can be very disheartening, especially to a new seller. Jul 18, 2020 4:15 PM in response to EzSayso. To get paid on Depop Payments you need to: Add a bank account. Has anyone experienced this before? Its easy. Any post that does not adhere to them is subject to removal. 1. Press J to jump to the feed. the same thing happened to me I messaged them on twitter with screenshots of it changing every day and they said they manually pushed my payment through so maybe try that! Enter the tracking number provided by one of our supported carriers on the transaction details page. A sub for discussing all things Depop. 4. When you receive a dispute, it is important to identify whether the transaction was paid using Depop payment or PayPal, as your steps in resolving them would vary. I was then charged $50.00 (5 increments of 10.00 each). This content may be old or outdated. Looks to me as what i said was correct unless there are other ways to receive depop payments that i don't know about (as i don't use depop). Watch popular content from the following creators: nim! Please read and consider the Combined Financial Services Guide and Product Disclosure Statement before acquiring or using the service. You are viewing the PayPal Community Archives. I cant understand where the payment has went to. provided; every potential issue may involve several factors not detailed in the conversations Sometimes, PayPal does this for no apparent reason. 162 reviews for Depop, 1.3 stars: 'Please never sell on this app. Check if the email is really from Depop. EDIT 2: I finally received my missing payment in full. Is it possible for depop to think they paid the money but the person not actually do it? Depop. When you sell anywhere at all the funds go into your paypal account BALANCE, then when and if you want to you click on transfer and withdraw them to any confirmed bank account you have linked to your paypal account. They want a photo of my ID which I am not comfortable sending them. $50 of items I have already shipped and my customers have received is being withheld from me because of there new stupid Depop payments method. I used Apple Pay on depop and its saying it hasnt gone through on depop and the seller is saying its not gone through, the money has gone out of my bank but its just saying pending transaction at the bottom? To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. . I just sold my first item on depop and the money does not show up in my paypal at all. https://depophelp.zendesk.com/hc/en-gb/articles/360001790887-I-haven-t-received-my-payment. Please contact the moderators of this subreddit if you have any questions or concerns. Kudos & Solved are greatly appreciated. Depop fees are deducted 10% of the original item price (before tax was added). If you cannot see the transaction under All Sold Items do not ship your item yet, reach out to Depop Support. It's just takes so many days for depop to reply to emailshopefully I'd hear something soon as it's been way too long now and it's so bizarre how the money has gone somewhere but we both . Havent received payment from depop. Why is my payment on hold and when will it be available? So i listed a iphone xs on depop recently and was selling it for around 500 and this guy called Jordan Graham from republic of ireland messaged me saying he wants to buy it, he seemed pretty legit and was actually concerned about me scamming him. They took my money from my sales and never gave it to me. #2. The item is missing parts or features, and this was not disclosed. They say the bank account that I use daily isn't real. 0 Kudos. I don't want this one sale to ruin my ratings just because the payment/shipment was delayed for reasons out of my control. Please search the subreddit before posting a question. Depop will automatically charge a 10% fee on the sale price (including shipping costs) of an item once it has sold. I also suggest communicating with your buyer about waiting for the payment to clear before you ship so that they're not just sitting around wondering why it's taking forever to ship. I have sent an email 4 times, and I get an automatic response with generic information. By browsing this website, you consent to the use of cookies. May 28, 2021 by . Well use cookies to improve and customize your experience if you continue to browse. Sales after this are every 2 working days. Depop is a scammer's paradise. Watch popular content from the following creators: emma rogue (@emma.rogue), apunpun (@apunpun91), ailah (@ailah777), All I Know About Depop (@alliknowaboutdepop), Holly Laing (@holly_laing) . Avoid this mess by linking your PayPal account! If payment is sent then you should get an email from PayPal. Im genuinely confused and worried as where the hell are my payments going too, Oh yeah there is other ways to recurve depop payments which is through bank account . Please read rules before posting. Depops policy is to defer to PayPal resolution. Your total balance from any recent sales through Depop Payments will be visible in your Depop Balance I had received unfair feedback from a seller on depop and I had sent in an request to depop hoping they could fix the issue and they had emailed me saying since the transaction was through PayPal it wasn't an issue they could help with and to contact PayPal instead. This content may be old or outdated. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. The platform now boasts more than 21 million users. I'm just concerned because I always ship my items the next business day and all my reviews claim fast shipping. First, youll want to visit Depops sign-up page and input your phone number to receive a code. The state In the USA, it is 30 and in Europe, it is 2. This has been going on since the middle of May and I havent received money for ANY of my sales. You call the bank and report the transaction. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. This has happened everyday since the 12th, saying the payment will be due the next day the second it hits midnight it changes to the next day, I have no clue what to do? If you're a regular seller, PayPal can still withhold your funds from time to time. Payments will be made from your PayPal account or the card you are using to access Depop. Depop experienced tremendous growth in the following years, thanks largely to word-of-mouth advertising and social sharing. (iStock) Depop is a peer-to-peer social shopping app based in London that first launched in 2011. I used Apple Pay on depop and its saying it hasnt gone through on depop and the seller is saying its not gone through, the money has gone out of my bank but its just saying pending transaction at the bottom? 19. depop haven t received payment. Status: Unanswered. The contents of this site are provided for informational purposes only. And no they didnt cancel their payments. It's not on hold either. Best for selling everything without fees: Facebook Marketplace. A forum where Apple customers help each other with their products. You can read the summary at the bottom of the page. You'll also need to create Paypal account in order to receive payments for the items you sell. Tap the transaction you are reviewing. These apply to your sales for commercial transactions but they have different additional ones for international transactions. any proposed solutions on the community forums.