In such scenario there is very little consumers can do. Againaligned to the UK Smart Metering Equipment Technical Specifications (SMETS) the G370Ultrasonic Gas Meter also supports Zigbee (SEP 1.1). Just thought that this is a red herring for me. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. We want your smart meter installation to be clear and easy. This is only a risk if you have a first-generation smart meter - the issue has been cleared up for the roll-out of second generation, or SMETS2, meters. This article describes how you can use the meters pulse to calculate energy usage. Really hindering the usefulness of this. But you don't need to send it on or before the 30th September. The type you have depends mainly on when you had it fitted. Select your preferred way to display the comments and click "Save settings" to activate your changes. You wouldn't want neighbors to tap on that data! Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. For the benefit of those unaware the following is how access to Smart meters works in the UK. Your in-home display should start working fully again at this time too. I am going to see if I can get on this trial. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. They help by making you more aware of the energy youre using around your home. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. Paired with another app called parrarel space It allows you then to examine traffic of an individual app to see all of its network requests and responses, even the Https ones. The monitor was saying there wasnt a gas meter connected. This should work with a fair number of energy providers. It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. I used httpcanary app to create a fake VPN on my phone. If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. If you switch again in future, your meter should also keep its smart functions. In this case, you would need to submit your meter readings manually. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. The GEO APP seems to work OK communicating with the TRIO II . Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. Thank you for these useful links. the neighbours). It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. The data I want is probably available at the Trio II so I just need to find the port and try to work out how to get the data. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. Jim. If your meter is in a small cupboard or another confined space, a technician might struggle to install your smart meter. In most instances, we're able to resolve the issue by repeating a service request that had previously gotten stuck. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. Hi Paul, Submitted by Hertog on Fri, 14/03/2014 - 20:17. My BG IHM has lost contact with the Gas and Elec Smart meters. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. It's easy to upgrade to our smart Pay As You Go meters. Later I think the aforementioned gateway may come out in a version that does PV too. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Apparently with no moving parts this new meter is certainly quieter than our old meter. I used soapui, not sure if anything changed since I last tried but it should work. I have not read it all yet, but the section you have pointed out (4.4) does look promising! British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. Its easy to use. My TRIO says NOT COMMISSIONED when connecting to meters times out Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. I wasnt watching too closely but the engineer scans the barcode on the meter and the ihd, then sends the off, about 5 minutes later they pair, Thanks, Ill keep you posted but Ive got to wait 3 weeks for an engineer now. The figures can be toggles between kWh, s and CO2 values. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, Apologiesthis is a bit late but are you still looking for trialists? It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! I cant find one that will allow me to log in. What I really do not understand is the likes ofhttp://stopsmartmeters.org.uk/claiming that utility companies (and the Government) are going to start using smart meters to spy on us and, even more extreme, that smart meters are frying our brains with radio waves. everyone has a right to their own opinion! Nevertheless, I would be very interested to see your perl script. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. re-activate BG smart meters. However I am not so enamored with the responsiveness of the screen and its menus. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) This can result in your smart meter losing its smart functions. Ill try and help though, are you trying to run the glitch app or trying to do something different? In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. If your energy supplier goes bust, you will be automatically moved to another energy firm. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. They claim this is because the Feed In Tariff (FIT) processing is a separate business unit from the domestic BG division. This means that your smart meter will lose its smart functionally and work like a traditional standard meter. Feel free to use me as a case in point! Ask your new supplier when this will be. The installation went smoothly, but I too am completelyunderwhelmed by the IHD. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. Once its there they could provide access to consumers via an online account (or API using the same details). 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Would I be able to access it via USB? Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Octopus is one example of this. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. Maybe then I could tell British Gas how to fix their own equipment! Prefer to Pay As You Go? Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. It's too far from your smart meter. It may take up to an hour for your IHD to show gas usage. You didnt and thats fine, but since most people do its still worth doing. The IHD can't connect properly to the network in your home. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. For the benefit of those unaware the following is how access to Smart meters works in the UK. To cablespagetti - the APIs are still working for me if that helps. So . Your in-home display should work fully again when your smart meters are connected to the national wireless network. I wonder if you could get into the system by spoofing a MAC address, e.g. Many thanks for your blog, I had my BG Smart electric meter fitted yesterday, due to a cock up on the admin front they did not do the gas at the same time. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . How smart is that? Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. Im not convinced the OWL monitors I am using are that accurate. Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). The evidence to date suggests that exposure to radio waves produced by smart meters does not pose a risk to health. about, plus tips on how to solve them. I don't know what my self monitoring options are for the gas meter -- I probably had more options with the old dumb meter. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The displays work best when close to the smart meter. THEY LEFT :-(. My 2p, @Turribeach3 Thanks. We'll send you an e-mail with instructions to reset your password. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. Save my name, email, and website in this browser for the next time I comment. In fact my FIT payment will be receivedby cheque (how last century?). You might need to submit readings manually to ensure youre billed accurately while problems are resolved. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. See this helpful one-minute video from Smart Energy GB How smart meters work or visit their website to read theirfrequently asked questions. Nearly a quarter of Which? Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. Yes, the new generation smart meters (SMETS2) are compatible with solar panels. Thanks, Its easy to upgrade to our smart Pay As You Go meters. I'm very interested in hearing how you got yours sorted! And, because they send automated meter readings, you get more accurate bills. and so I would be interested to know which bit is incorrect for the future. Your email address will not be published. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. -Book today! Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. The DCC says its working with energy suppliers to do this. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. The Glitch app. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. the Netherlands a smart meter has a type of serial port which can be linked to via a cable for local read only access. Honestly I feel slightly safer this way. The gas meter was installed as promised on 22 Jan. CADs will only be permitted read-only access to data held in smart metering equipment. I would be more than happy to do whatever homework is required for a trial and also willing to write a review article on my websitehttp://www.smartofthehome.com/ about any of your products. Interested but not yet an OVO member? Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. I wish I had read this forum before signing up for smart meters. As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. In theory, most of them should have been connected by the end of 2022. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? Has anyone else had a bad (or good) experiences with British Gases Smart Meters? If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. We'll be in touch as soon as possible. If you have a Chameleon IHD see yourS1 IHD guideorS2 IHD guide. The most common reason for the initial failure is that a service request sometimes "times out". Youll usually need to scroll through the different screens to find them. To date it does not yet show the tariff, or show up on my on line account. I too am disappointed that I can not access the raw data for my own purposes. They have to be able to justify the switch. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. It is usually red and located near the bottom. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. Anyhow, a number of months later I am now here with a shiny new pair of meters! With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. Some in-home displays show your meter readings. If your meters are outside or far away from the display, ask your energy supplier for advice. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. . That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . Sorry, we're still checking this file's contents to make sure it's safe to download. Hi Nick, My first thought was that this would be as simple as getting a Smart Energy compatible Zigbee gateway or USB device, associating then with the smart meters Zigbee Home Area network (HAN) and I would then be able to read my consumption stats from my meters. Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. To get smart meters from us, we need to supply your energy. To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). It would be both legal and technically possible for a CAD to provide local data access. we're giving 10m of support to those who are struggling with their energy bills. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. My only thought is trying to decompile the Android app or something. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. in May. The IHD gives you most of the data you most people need although in non consumable way. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. They should not have many of these problems. jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. This should solve the problem for the majority of smart meters that have stopped working. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. Unfortunately not! Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). The G370 and E470 do both have an optical probe (IEC1107)interfaces. It is usually red and located near the bottom. Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. ( may be Jan before its done) The communications hub will be required to support the linking of . The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. I have the standard BG Smart Meter setup as well as my PV meter. You may see these referred to as SMETS1 and SMETS2 respectively. http://www.in-home-displays.co.uk/smarthub.html. Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Sadly there are a number of problems here. And quite easy so. A limit in the number of devices being based on Mac addresses, how security keys are handled. Final point. Editor, Marcus Herbert. Connect member panel when we asked them in December 2022. Please try again in a few minutes. It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? Why did I bother getting a Smart Meter..? Another feature the meter does have is a flashing LED which pulses a 1000 times for every kWh (or once for every Wh). It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. Theyre connected to the central wireless network that all energy suppliers should be able to use. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. When I moved away from BG to a different supplier that . Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. Smart energy monitor. There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. I can't really grumble as it is better than what I had with the dumb meters but I am not sure how the older generation will get on with it if even I struggle. Thanks again for the comment. Yes, this is precisely whats needed. To top it all off the engineer couldnt get the boiler working when he reconnected the gas, therefore I have no heating or hot water and have to take another day off work tomorrow so BG can come and fix that. And you dont have to send us meter readings to get accurate bills it happens automatically. I'm an engineer developing the smart metering system used at British gas. Relax in our contemporary spacious rooms and sleep well on plush mattresses. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. The government's Department for Business, Energy and Industrial Strategy (BEIS) told us that all smart (SMETS) meters can measure energy consumed (imported) and exported back into the grid. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices].