Our security efforts focus both on protecting our guests and crew from external security threats as well as ensuring that your vacation is not disrupted by disorderly conduct of anyone on board our ships. New to the list of perks is the Seabourn Club Savings Program and Seabourn Club Referral Rewards. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-800-984-3225 (or locally at 206-626-9187) or visiting the Shore Excursions Office on board. These plans are prepared by ships staff in conjunction with our Director, Fleet Security. For the safety of all our guests and crew and to enhance accessibility, Seabourn strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Princess EZair makes it simple to find flights. Champagne and canaps will be served and the reception will feature entertainment and dancing. We also have a comprehensive Computer Based Training (CBT) program offering hundreds of courses that can be taken whenever time permits. All excursion pricing is subject to change. Finally, those ships operating in certain parts of the world are equipped with appropriate equipment to enable the crew to respond to external threats. When using Seabourn Private Air, guests charter the entire aircraft the price does not vary with the number of passengers. Is it possible to book more than one cabana the same day? Prices do not include gratuities for local shore excursion guides, drivers, and related service staff. Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) If the current available price exceeds the original airfare, the guest must pay the additional charge. The credit is non-transferrable, cannot be redeemed for cash and cannot be used in other onboard venues. This will help to ensure availability of the appropriate vehicle(s) and for Seabourn to provide an estimate of additional associated costs. Failure to advise of changes may result in a missed transfer and charges are non-refundable. For example, a guest on a seven-day cruise paying a published fare in a Penthouse Suite, spending $1,100 on board and participating in a three-night escortedSeabourn Journeyearns: Seven Seabourn Club Points for the Sailed Days Once opened, it will be inspected by security staff, who will retain it for delivery on board. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. SAFETY TRAINING AND DRILLS Global Positioning Systems (GPS) to precisely locate our position on the sea. Reconfirming flights prior to flight time is the responsibility of the guest. The voltage in each suite matches both the U.S. standard (110 volts AC, flat prongs) and the European standard (220 volts AC, round prongs). Provided you have not requested early ticketing, no fees will be charged for changes or cancellations to the air booking made prior to the cruise final payment due date. 42" flat-screen LCD TV with intuitive remote & complimentary Movies On Demand. Flight Ease offers complimentary transfers between the airport and ship, creating a seamless, comfortable experience at the beginning and end of your cruise. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. + Seven additional Seabourn Club Points for purchasing a Penthouse Suite Every decision we make starts with that basic rule. Outside smoking of cigarettes, cigars and pipes are permitted in designated areas of Seabourn Venture and Seabourn Pursuit: The designated smoking area is the starboard half of the Sky Bar open deck. Suites 1132, 1012, 664, 665, and 550 have transfer shower configurations. Some people have even used their Car & Driver to take them to an elegant local restaurant, a perfect way to relax and reminisce after an unforgettable Seabourn cruise. 5124). Guests with a variety of severe food allergies sail with Seabourn regularly. Choose First, Business, Premium Economy or Economy, Provides flights that arrive and depart in time for your voyage or journey. You will recognize our representatives by their Seabourn signs. If you have booked through a travel advisor, we will immediately confirm your deposit or booking to them, to ensure that all your arrangements are handled to your satisfaction. Seabourn land/hotel programs include appropriate transfers between the airport, hotel, and pier. The Seabourn Experienceis the art of service perfected. Book as many hotel nights as you would like, then build upon that foundation with your own self-designed itinerary. Exclusively available for eligible Seabourn Club members, the 25-minute Seabourn Club Signature Massage therapy is designed to awaken a guest's senses with the combination of massage, sound and aromatherapy. (Reconfirm international flights 72 hours prior to your departure from home.) Is wifi available at The Retreat? Certain ship transfer operations (i.e. Switzerland Residents:41 (0) 22 884 18 70 Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. a marriage license) with a valid drivers license (or other government issued photo ID) must be presented. Kindly note Private Touring is at the moment limited in certain destinations like Alaska, Canada, Caribbean and Mexico. Our hours of operation areMonday Friday 7:00am to 4:00pm (Pacific Time). Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. Bathrooms have a doorsill and the bathtubs are often difficult to negotiate for guests who have limited mobility. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. For deviations in air arrival/departure schedule, group transfers will be forfeited; private transfers may be purchased through Seabourn if desired. www.luggageforward.com/seabourn If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Employees working in the engineering organizational function also get paid well, with an average yearly . Visa processing can vary by destination and submission location. Your shore excursion tickets will be delivered to your suite. To help maximize the cruise experience for our guests who are deaf or hard of hearing, Seabourn has made the following items available: At Seabourn we do not discriminate against individuals on the basis of disability. For information on roaming or billing, contact your home network provider. No subscription is required. 2. Seabourn Private Air utilizes a global network of operators who adhere to the highest international and U.S. Federal Aviation Administration standards, and who appreciate what it means to provide exceptional service with a fleet of private jets that include a range of sizes and models. If the current available price exceeds the original airfare, the guest must pay the additional charge. However, for your convenience, we suggest reservations for parties of six or more persons. Prices and availability are not guaranteed until the air booking is paid in full. How many guests are allowed the exclusive use of a cabana? Options may include Driver Only for guests more familiar with a port of call, while others will include a Driver and English-speaking guide. Some Seabourn Private Air flights offer a bathroom with stand-up shower. Seabourn has no control over seat assignments. PLEASE NOTE WHTI-compliant documents are only acceptable for entry or re-entry into the United States. 4580. Seabourn Club members eligible for this benefit can contact Luggage Forward: Some benefits may not be available to those living outside of the United States. SAFETY - REGULATORY FRAMEWORK All Helicopter, submarine and scuba diving experiences are at additional cost. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Available exclusively to booked Seabourn guests, Flight Ease allows you to choose the best flight options from a variety of comfort levels for your flight, including Business Class, at extraordinary values. Airline Service Requests and Baggage Charges What is included in the rental fee? Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Journeys are ideal for guests who want to leave the day-to-day planning with a local tour operator. Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. If the current available price exceeds the original airfare, the guest must pay the additional charge. Airline bookings are subject to flight schedule changes by the airlines. Under the current health environment, flight crews will minimize direct contact with guests onboard but remain ready and available to provide service during your flight. Fares displayed include air transportation, group transfers between the airport and the pier on the day of embarkation/ disembarkation, and overnight accommodations if necessary due to airline schedules and/or availability, as well as next port protection and 24/7 flight assistance provided by Seabournon the day you are en route to your cruise. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Seabourn air/sea programs include group transfers between the airport and the pier on the day of embarkation/disembarkation. The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. 140 or 250) is deducted from the Redeemable Sailed Days in the guests Club account. With prior arrangements, Seabourn guests may arrive as few as 10 minutes before departure. Guests sailing on eligible cruises will be awarded Sailed Days, Redeemable Sailed Days and Seabourn Club Points. Tickets are nonrefundable. Government-Issued Identification Sep 24, 2023. Private van transfers can also be arranged for a minimum of four guests traveling in the same group. Guests will see all available excursions arranged by destination and can download a personalized brochure for their cruise. Obtain all necessary vaccinations and preventative medications, ideally 6-8 weeks prior to departure to allow for them to take effect. And then there's the newest ship, an ultra-luxury expedition ship, Seabourn Venture. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. Kinesis provides an enjoyable and challenging workout for your mind and body, using three dimensional movements that improve balance, flexibility and strength. It is for this reason that Seabourn is honored to be a part of Carnival Corp., which received the Society For Accessible Travel & Hospitality's (SATH) "Access to Freedom" award. And your deposit is fully refundable. Reservations and payment are required at least 14 days prior to your sailing date. Seabourn will now include WiFi aboard its ships as part of the ultra-luxury onboard inclusive experience. Guests may make any request they desire, including catering from local hotels or restaurants can be requested. As to Seabourn being cheaper, that *might* be true if one were to ignore the additional costs of excursions, at $50 per person at a minimum (and that's low). As part of our Journey Collection, Seabourn product specialists have developed several options to explore destinations not accessible during a single day port call. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. The updated dress policy will begin in 2023 and will be implemented with the following rollout schedule: Seabourn Venture January 4, 2023 voyage, Seabourn Sojourn January 6, 2023 voyage, Seabourn Odyssey January 6, 2023 voyage, Seabourn Ovation January 7, 2023 voyage. Seabourn invites you to enjoy personalized service right from your door to our deck, and back. - Seabourn Cruise Line - Cruise Critic Community. The $100 credit will extend throughout your entire time onboard. Get Exclusive Deals by Email! Radar to precisely locate other vessels along our path. Seabourn is there to support you with 24-hour flight assistance during your air travels. Guests may use Visa, MasterCard, Diners Club, American Express or Discover. The jets undergo a deep cleaning procedure in between all flights, ensuring they meet all applicable U.S. Centers for Disease Control and Prevention guidelines. The spa credit can be used towards any spa treatments and spa products available onboard, including treatments in the spa cabana in The Retreat. Some countries impose an arrival or departure tax, which cannot be included on an air ticket. For guests with Seabourns Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. For tropical cruises, bring light, loose-fitting garments that can be paired with a lightweight jacket or sweater. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Your health and safety is our top priority as we provide you with the luxury experience you expect from Seabourn Private Air. All domestic airfare (if applicable) will also be e-tickets. Additional restrictions apply. Onboard accounts are in U.S. dollars and may be settled by U.S. dollar cash or traveler's checks or a major credit card before disembarking the ship. The surfaces in each area are wiped down to kill viruses and bacteria on contact with the approved cleaning agent for the material being cleaned. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Milestone Awards are based solely on Sailed Days: These are presented during the Seabourn Club exclusive event on board. Requirements for your voyage may be found on Seabourns website or by calling your travel professional, Seabourn, or a professional visa service. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: Each ship has several fire teams that drill together so they are prepared to respond to a fire. While this technology enables mid-ocean access in virtually every part of the world, satellite service is frequently noticeably slower and slightly less reliable than land-based methods of access due to the motion of the ship and limitations of bandwidth. We will not accept reservations for infants 6 months or younger for non-transocean sailings, 12 months or younger for transocean sailings at the time the cruise commences. Guests are asked to refrain from smoking anywhere inside the ship, including in guest suites, on verandas and balconies. + Three Seabourn Club Points for theSeabourn Journey However, last minute cancellations can result in costs to us or to our third party service providers. Some low-cost fares do not allow pre-assigned seats. ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. Each cabana can hold two guests comfortably. Seabourn offers guests access to a GSM mobile telephone network operated by Wireless Maritime Service during times when the ship is at sea in international waters*. Smoking of water-pipes, glass-pipes or other smoking devices is not permitted on board. Your travel advisor, however, may assist with these arrangements. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. Club Members with international mailing addresses can only chooseCond Nast Travelerat this time. In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. The ships can sustain flooding in up to two adjacent compartments and still remain afloat. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure. Guests can also download their personalized brochure in online check-in when they register for their cruise. . FACs are non-transferable and non-refundable. All meals as indicated in the itinerary, both aboard and onshore. To learn more about our loyalty program, visit our Seabourn Club information section on Seabourn.com at https://www.seabourn.com/en_US/seabourn-club.html. Subject to availability. Whats the minimum age allowed at The Retreat? Cruising on Seabourn includes dozens of Seabourn Signature Delights: Intimate ships that carry 458 to 600 guests to places where larger ships cannot go; . Thus, you must be able to handle your supplies if you bring your own. If you are interested in greater flexibility when booking an air schedule, our Flexible Fares may be the option you are seeking. Reviewed on Jan 08, 2022. Forum Jump. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Seabourn, you will be responsible for any and all expenses incurred when joining the vessel in progress. We also maintain special equipment for identifying explosives that can be used in the case of a bomb threat. Pricing will vary by itinerary andaircraft. This can be organized through any of our offices and must be done no later than 15 days prior to embarkation. Hotel options and costs will be communicated to and agreed by guests prior to being confirmed. Some airlines charge additional fees for seat assignments. All Upper & Middle Deck staterooms have a full veranda or French balcony (a floor-to-ceiling sliding glass door) Private bathroom with . From time to time, guests encounter transportation delays in getting to their cruise ship. Suite attendants take care of pick-up and delivery. Complimentary room service is available 24 hours a day. RH. Seabourn will occasionally email surveys and questionnaires to the Advisory Board seeking their valued feedback. Mid-Cruise Overland Journeys need to be booked well in advance in order to make the various arrangements. In most cases this is paid by each guest upon check-in and may have to be paid in local currency. Forums. Passengers who are booked by Seabourn on a Seabourn charter flight are guaranteed a reservation on the cruise ship. A familiarization tour of the vessel upon arrival. Transfers from 3,171. Third and fourth fare-paying guests sharing a suite are awarded Sailed Days, Redeemable Sailed Days and Seabourn Club Points. Local representatives are independent service contractors for whom Seabourn acts solely as an agent. If a guest chooses this benefit and purchases shore excursions, they cannot later change the benefit. For further information contact your airline representative. In addition, you may obtain a final statement to resolve any questions regarding your onboard account from Guest Services before disembarking. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Seabourn air booking with the same airline or redeemed directly with the airline, typically within 365 days. You can secure an additional five percent savings off the fare of a future cruise -- over and above any other published savings for the voyage simply by booking on board with our Cruise Sales Specialists. Due to high demand, online reservations are recommended, however, reservations can also be made on board. 3. However, in the absence of any of the documentation listed above, U.S. citizens can present a government issued photo ID, along with proof of citizenship (an original or copy of his or her government issued birth certificate, a Consular report of Birth Abroad, or a Certificate of Naturalization. Seabourn has a department specifically designed to provide expert private touring arrangements for solo travelers, couples and small groups. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection. Yes. Any associated costs related to or caused by an airline schedule change are the responsibility of the guest. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Our fleet of intimate, all-suite ships, carrying between 458 and 600 guests each, sail to the world's most desirable destinations at their peak seasons. On this incredible Seabourn cruise, everything is included in the fare. Please contact each airline directly to request meals, oxygen, wheelchair, or other airport assistance, using your air confirmation code to access your flight reservation. Hotel options and costs will be communicated to and agreed by guests prior to being confirmed. Reservations can be made online prior to sailing or via Guest Services onboard, located at Seabourn Square on deck 7. Our tour operators will do their best to accommodate guests with limited mobility. Outside smoking of cigarettes is permitted in designated areas of Seabourn Odyssey, Seabourn Sojourn, Seabourn Quest, Seabourn Encore and Seabourn Ovation: The designated smoking area for all ships is the starboard half of the Sky Bar open deck. Additional information concerning Customs matters will be provided during your cruise. Checking the airfare to and from the ports, the best deal for those dates I could find was $1,600 in economy class. And our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal. Seabourn has no control over seat assignments. Cruise from Lisbon to Monte Carlo visiting 16 ports including Malaga, Barcelona and Palma de Majorca. Any fees related to seat assignments are collected by the airlines directly. If a guest purchases shore excursions online prior to selecting this benefit, the savings will be calculated on board and posted to the guests statement. Seabourn Odyssey was designed . Seabourn will now include WiFi aboard its ships as part of the ultra-luxury onboard inclusive experience. Furthermore, every senior officer inspects their area of responsibility on a regular basis. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under Seabourn Shield. Once you have supplied Seabourn with your flight details or hotel information, any subsequent changes must be communicated to Seabourn at least 14 days prior to embarkation. Instead, a detailed statement will be delivered to your Suite the night before disembarkation and processed automatically at the end of the voyage. Tour descriptions are also marked with various symbols to indicate the difficulty of the tour, as well as any special interest content. Seabourn land/hotel programs include appropriate transfers between the airport, hotel and pier. Please carefully verify the existing identification requirements for your particular travel situation. All iPads should stay at The Retreat. We recommend booking your transfer no later than 60 days prior to departure. Any changes will result in the cancellation of the entire air booking. If a guests name or address has changed since the time of the missing sailing please provide the name and/or address under which the missing cruise was booked with the information sent to Seabourn. Yes, restroom configurations and amenities will vary depending on jet type and size. Custom sightseeing and multi-day Journeys can be arranged in conjunction with any embark/disembark port. Yes. Please be sure you understand the requirements for a service animal to disembark in each port of call. 12. Most commercial airports offer private lounges and facilities exclusively for private jet passengers. In most ports Seabourn's staff, both ashore and on board, are capable of arranging a wide range of individualized activities. A guest must be at least 6 years of age at the time of embarkation in order to sail on voyages to Antarctica or on Expedition Cruises. No. Visitors are not permitted onboard unless they were previously placed on a visitors list that has been submitted to regulatory authorities. Our mandatory training includes week-long sessions in an actual simulator. Its the quickest way to find savings on your itinerary. Any additional or late purchases will be automatically charged to your credit card. It may be necessary for Seabourn guests to overnight en-route to or from their cruise due to airline schedules and/or availability. Tipping is neither required nor expected. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. It is important to specifically address Malaria recommendations and Yellow Fever requirements. In most foreign countries, the laws are not as stringent as those in the United States. It's unique itineraries to must-see cities and hidden gems where larger ships cannot go. Inside smoking of cigarettes is not permitted. For eligible Club Members, Seabourn Cruise Line offers pre- and post-cruise transfers in luxury sedans. Seabourn wheelchairs are not available for shore excursions or for use on board. 14-day Exotic Caribbean In-depth. A flight attendant is required on heavy jet charters. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. On that occasion, the guests on board for the maiden voyage were all honored as the ship's godparents, and a plaque with their names was permanently mounted on a wall inside the ship. Reports must be made to the Federal Bureau of Investigation (FBI) and U.S. Coast Guard. If deemed necessary, the cost of hotel accommodations is included in the air price. Home; About. Guests paying Friends & Family, Travel Advisor and Interline Rates are awarded Sailed Days and Seabourn Club Points (no Redeemable Sailed Days). These requirements vary by position and, as would be expected, are particularly rigorous for our senior officers. 5 Jun. Dress in other dining venues is Elegant Casual. Do you have your own once-in-a-lifetime custom tour in mind? All suites include a walk-in closet. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airlines ticket and tariffs and all applicable governmental laws and regulations. If a Milestone Cruise Award booking is not confirmed within 24 months, the 14-day Milestone Cruise Award expires and 250 Redeemable Sailed Days will be debited from the guests Club account. . Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. The first two guests named on the booking will receive the same number of Seabourn Club Points for onboard purchases. Likewise, Car & Driver options can be an ideal way to spend time while waiting for hotel check-in or to avoid waiting at the airport for your return flight home. To help maximize the cruise experience for our guests who are blind or have low vision, Seabourn has made the following items available: The Seabourn ship you will be sailing on is equipped with a visual alarm system. Note: Seabourn is unable to arrange hotel stays at properties that we do not have established relationships with, but well happily arrange for any of your transportation needs (see Pre- and Post-Cruise Transfers FAQ). Depending on the type of aircraft and length of flight Seabourn Private Air guests will have different catering options available. In many ports, it is possible to do more than one tour in the same day. While the following Seabourn Cruises review is a review of the Seabourn Odyssey in particular, many aspects apply to all Seabourn ships. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. Available in either half-day (4-hour) or full-day (8-hour) increments. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CA$750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes.