Staff truly respected and valued patients as individuals. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. we have taken enforcement action. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton The service managed safety incidents well. . Overall: Good. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. Staff showed compassion when dealing with patients and protected their privacy and dignity. It also has seven maternity beds in a midwifery led maternity unit. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. How to get to Eastbourne Hospital by Bus? Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Staff kept detailed records of children and young peoples care and treatment. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. Incidents were investigated by senior staff with lessons learnt shared across the trust. Bexhill On Sea, (877) 870-7012 to begin the admissions process. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. We don't rate every type of service. 25 January 2023. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. There are vending machines outside most wards. We observed safeguarding folders, which identified the safeguarding lead and the referral process. In addition patients consistently spent longer in the emergency department than the national average. Records were brief and suggested limited discussion and challenge. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. Each report covers findings for one service across multiple locations, In Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Explore Your Treatment Options : You . Published Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. They were focused on the needs of patients receiving care. 0300 131 4500, Bexhill Hospital The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. 05 November to 12 December 2019 During a routine inspection. We will publish a report of our overall findings when we have completed the national inspection programme. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. There was a continuous improvement programme in place across administrative services that included health records. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. Patients' records are not available for consultation until 100 years from the last date of the document. The unit operated 24 hours a day for low risk mothers. . The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Other series are not available for consultation until 30 years from the last date of the document. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. We rated it as good because: Published Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). 192.com Business Directory - your top resource for finding Hospitals listings . Please give these to a nurse. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. Admissions FAQ . 877.870.7012. Clinical outcomes were monitored and were similar to units of similar size. Only one new person was admitted yesterday. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . At least one standard in this area was not being met when we inspected the service and Our rating of the Eastbourne Midwife Unit was requires improvement. Seaford, Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). Staff were caring and compassionate, working to maintain privacy and dignity of their patients. the service is performing badly and we've taken enforcement action against the provider of the service. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. The trust rate of surgical site infections (SSIs) was better than the national average. Call us today, 24/7, for a free, confidential assessment. Where healing starts andthe road to recovery begins. Staff had an understanding of what informed consent entailed. Moving patients at night is only done in an emergency. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Infection prevention and control standards were variable. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. This information will help us make improvements to the website. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. of hospital observation status and an admissions process that is transparent and administratively simple. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Conquest Hospital Admissions. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Ward and departmental safety thermometer results showed improvements across the service. People could access the service when they needed it. They understood and managed the priorities and issues the service faced. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. The service managed safety incidents well and learned lessons from them. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. It is a general medical and surgical facility. Provision for patients with mental health needs was variable. It is managed by the East Sussex Healthcare NHS Trust . Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. Please visit our Insurances Accepted page to learn more. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. Learn more about PALS. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Signposting was not dementia friendly and did not accommodate visual deficit needs. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. Acute Admissions Unit - Level 3. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. Facilities in the department included a dedicated area for patients with mental health needs and for children. Where a patient experiences disorientation we will aim to keep moves to a minimum. Staff throughout outpatient services put patients at the centre of what they did. 01323 645 555 View details. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. There remained gaps and inconsistencies in the quality and completion of patient records. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. the service is performing exceptionally well. Strong clear leadership seen, staff felt well managed and well led. There were times still when patient records were not available for pre-assessment clinics and consultations.