Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Packas you would for any resort. Listen to the menu and select the number that corresponds to the ship you are calling. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. In other words, two devices with the premium plan would cost $40/day while four devices would cost $30/day. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. Please see your server or bartender for a full list ofitems included in each package. Ignore the prices, but the descriptors are current (AFAIK). The charge does not apply to payments made by debit card. I could only add three additional devices, not just one. This should be done well in advance of travel at a Customs office near your home. To help maximize the cruise experience for our guests who are deaf or hard of hearing, Holland America Line has made the following items available: For individuals using a wheelchair or scooter, accessible route maps for each ship are available by selecting the links below: Eurodam Cash is accepted in our casinos. On board our ships, U.S. dollars is the only currency accepted. Or are you describing the previous way? For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. Q Where do I enter my Holland America Line Booking Number and Last Name? Evening dress falls into two distinct categories: Dressy attire or smart casual. Guests can chose a Social plan, Surf plan, or a Premium plan. Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) However, please note that additional charges will apply. The experts at Holland America Line, the largest and most experienced Alaska travel company, have some tips on packing when you're headed north on a cruise or Land+Sea Journey. Wi-Fi is getting better for certain and more readily available. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Mobile phone rates at sea vary by wireless company, but they will generally reflect international roaming rates, which can be breathtakingly pricey. It may also be longer during peak seasons or when embassies are closed. What attire should I pack for the Orange Party? Holland America Line assumes no liability for the guest's failure to do so. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. (Additional perks can be added at extra cost.) This comes to $51.69 per day and a total of $723.70 for 2 people on a 7 day cruise. Or are you describing the previous way? In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. Happy to hear that messaging is including in the app. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. Learn about our health protocols. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 A Holland America Line has gone voucherless for most services. Enjoy all the benefits from our Quench and Signature Packages and more! A In order to have the most accurate information available onboard your voyage, we recommend that you complete the Online Check-in process at least 30 days prior to departure. At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Its easy to leave copies of your itinerary with your family or friends. To obtain a license, they must have graduated from an accredited maritime college. Have it All fares will be available for booking April 21, 2021. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable. With this in mind, the following emergency phone numbers are available for your use. Yes upgrades are available for our Surf Wi-Fi package, the package included as part of the Have It All fare. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Refunds will normally be made to your travel advisor. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. Below is a rundown of what the major cruise lines offer for internet and cellular service. Transfers are available to Flight Ease guests and to guests who have independent flight plans. No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Home Cruise Tips Guide to Cruise Ship Internet and WiFi. Additionally, unlimited internet is available through Celebrity's "Go Big, Better, Best" (GBBB) fare bundles. Guests who prefer to cruise without all of the extras have the option of a standard fare when making a booking. Please note that in your absence, you will need to provide for the care and supervision of your service animal. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. If you are new to cruising, you should be aware that cruise ship internet is a hidden cost associated with your cruise vacation. If you have any questions at all, please call the traveladvisor with whom you made your booking. Logo Store; Find Your Roll Call; Meet & Mingle; . Please review your itinerary and verify your specific travel requirements. Out of the 2400 acres of natural beauty, only 2% ( about 50 acres) has been developed, leaving at least 2350 acres . If traveling outside of the Western Hemisphere, a passport is required for guests of any age. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. Whether you want to post selfies to Facebook or check out your ship's dinner menus on your iPhone, you'll likely be covered. We also suggest that you consider placing articles in clear plastic bags inside your luggage to minimize handling by airport security screeners. Flight Ease delivers what cruise travelers are looking for: specially negotiated low prices; a convenient, worry-free way to book air travel; late-arrival protection; the freedom to change your flights with no change fees; and you can earn frequent flier miles with participating airlines. (See below) Then click CONTINUE. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. To order Greenhouse Spa products online, visti www.timetospa.com. ), handling money and after using the restroom. Shop about the Greenhouse Spa and Salon. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. For details regarding the Journey luggage program, please refer to the Alaska Land + Sea Journey tips document available at the Online Check-In start page. Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. We conducted extensive research with experienced cruisers and travel partners to understand what they find most valuable when purchasing a cruise and the results overwhelmingly pointed toward one simple fare that included our top amenities, said Gus Antorcha, president of Holland America Line. "If we're going to add something to the package, it . Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Plan to be at the airline counter at least two hours before flight time for domestic flights and three (3) hours before flight time for international flights. Staying in touch with fellow passengers at sea, and friends and family on land is easier than ever. Ambulatory Accessible Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Guests are still obligated to verify such information with the appropriate authorities. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Follow along as we share our travel tips, cruise reviews, information on ports of call, and the latest cruise news to help you plan the ultimate cruise vacation. Travelers' diarrhea (TD) is the most common illness affecting travelers. The Stream package allows for full WiFi access including video chat and streaming of music and movies. Internet and Wi-Fi: Cruise & Maritime Voyages Australia-based ships both offer Wi-Fi internet access in all suites and most public areas. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. On our recent KDam cruise, internet access was through the Navigator App. Luggage Direct is available on most of our vessels when sailing domestically in and out of the following ports: Copenhagen NEW our first international option (available for Lufthansa and SAS Airlines only), Cost is $19.95 per person / $29.95 for Copenhagen. Our people understand to never assume that everything is being done as it should be. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. Suites B7088, B7087, B6228, B6225 and stateroom EE3429 are fully accessible. Roll-in Shower: Staterooms VB6004, VB6003, J1074, K1012, K1011, Fully Accessible Single Side Approach A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. While some cruisers still disconnect while on vacation, many of us can not do without this modern convenience. Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Surf Read the news, check your email and keep up with favorite sports apps* and sites. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. You will pay for the data you use, not by the minute, so if youre looking to stream Netflix or just upload a few pictures to Instagram, youll be able to find the package right for you. Holland America Line and our local agents have spent much time in the selection of shore excursion tours. Passengers staying in suites pay a $16 per person, per day service charge. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. Your provider's roaming charges will apply. service of alcoholic beverages to intoxicated guests. For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica.com. Guests who are cruising together but have opted for different hotel or tour packages should also print out one full copy of their Express Docs for each traveler. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Get Latest Up To 50% Off Coupon Expires 6-7-24 Get Deal 30% For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. In the rare case of emergency, landlines were available on cruise ships to make a call for several dollars a minute. Nope, we were logged into Navigator with separate Mariner accounts. Visit tsa.gov for more details. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. Your travel advisor can provide additional information about this requirement. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. In most ports of call you may easily exchange your U.S. dollars into the local currency at banks, airports and major hotels. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the Web on their own phones and mobile devices while the ship is at sea, via a satellite. You do not need to include suffixes on your airline reservation. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended. Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. For example, Royal Caribbean has one package for those who just want to browse the web or send emails and another more expensive package for passengers intending to stream shows and movies. These often include requiring documentary evidence of relationship and permission for the childs travel from the parent(s) or legal guardian if not present. 5 On Koningsdam, Nieuw Statendam and Rotterdam breakfast is available for Pinnacle and Neptune suite guests in the Club Orange private dining venue. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. A:Yes. It also supports Skype video calling, where coverage allows. Guests in each stateroom receive a disembarkation package near the conclusion of their cruise, which includes luggage tags, an assigned disembarkation time, and details about customs formalities, baggage handling, travel arrangements, and other important information regarding disembarkation. Dial 1-800-993-5483 (US). I see the price list in the forum but nothing about what each package offers. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Free Cruise Planning. Guests with a variety of severe food allergies sail with Holland America Line regularly. We remain optimistic that our approach on future sailings will become more flexible. With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Market. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. Seattle, WA 98119. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? A third Pinnacle-class ship, Rotterdam, is under construction and will join the fleet in July 2021.