For this reason, Holland America Line has size and weight guidelines for scooters. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. LauraS Having said that, remember that rules do change by ship and also some ships are stricter than others. Thus the various reports on this board about getting money back, spending in casino, etc. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava Reservations and dining times will be available to pre-reserve. Learn more. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Upon disembarkation, your bags are delivered directly back home. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). I didnt know how we would spend the OBC I had. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Started June 21, 2021, By It also shows you how to correctly put on your lifejacket. If we do not have your information by this deadline, you will be unable to sail. Started June 21, 2021, By The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. ahead and pack some anti-diarrheal medication with your other medications. Also, full laundry and valet services are available on all of our ships. Daytime dress is casual. We don't do spa or specialty dining. Crew Appreciation: Receive prepaid stateroom gratuities on board. Promotional credits are nonrefundable. Changes to your already confirmed flights (change fees and differences in fare may apply). PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. We regret any inconvenience this may cause. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. CC Help Jenn If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. This thread has been helpful to usnewbies on HAL. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Also, you will need your ship card when you disembark. Fax Service: Please contact the Guest Services for details if you wish to send a fax. Mail: Letters and postcards may be mailed from the ship while in ports of call. I don't have a problem with a hold for prepaid tips. This could result in legal proceedings. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Please contact Guest Services for more details. In todays era of heightened security, Holland America Line has implemented a no visitor policy. What can I use it for beside food? View Details. Complimentary champagne will be served at the auctions. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. a visa for stays of 90 days or less, when they meet all requirements. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. While some credits are Make the Most of Onboard Credit. Your booking will be credited to, and finalized by, your preferred travel advisor. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Hope it works out for you. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. Ships Registry: The Netherlands. LauraS Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. Any additional information concerning currency restrictions, please contact the customs agency in their country. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Theres never a dull moment on your Holland America Line cruises. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. The Collections of Holland America Line represent tours of a particular focus, available only in select ports.