For full instructions on all the benefits of using Homewav to visit a Whitley County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. Everyone I have dealt with in the last 2 years has been marvelous! K. Inferences drawn from other personal information. Additional Terms for Facility Authorized Administrator. HomeWav offers an easy-to-use, cost-effective inmate communication . In one call, she had to call back 10x. Facility Rules. are available in their housing areas daily from 6:30 AM to 11:00 PM. 3) In the top right corner of the next screen, choose the three dots and click on Transfer Funds. 1. You are solely responsible for obtaining the legal rights to make use of such content, materials, and any derivative works used with the HomeWAV Software, you further agree to comply with the Acceptable Use Policies set forth below. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. You acknowledge that we do not pre-screen Third Party Content, and that we may cease providing Third Party Content at our sole option. Fenny K. Inmate aid is definitely the most responsive group of people. Refunds may not be transferred to another facility unless the new facility has an existing contract with HomeWAV, in which case the third-party account holder may contact HomeWAV Customer Support for assistance. Thankfully, I don't know manylol. You may not use the HomeWAV Software or your user account: in violation of any federal, state, local, or international law, treaty, or regulation of any country; Yourealso free to add, update, or change your payment information at any time. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. RETURNING VISITOR. WHEN YOU CLICK THE I AGREE BUTTON, YOU ARE ATTESTING THAT YOU HAVE READ THIS EULA AND AGREE TO ALL OF ITS TERMS AND CONDITIONS. Export Restrictions. 17. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | to transmit, or procure the sending of, any advertising or promotional material or spam; YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. HomeWAVs software allows you to schedule without any assistance from jail staff. Really bad connections 90% of the time. 2000 Vassar St. #10731 Especially Courtney! Terms and conditions for Facilities covering fee earnings and HomeWAVs rate schedule for authorized communications are set forth in the Facility Agreement. Exercising Your Rights to Know or Deletion, Personal Information Sales Opt-Out and Opt-In Rights. the agreement in full. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. This information may include, without limitation: Information allowing you to be identified and contacted (first name, last name, email, proof of identity, service address(es), mailing address, phone number); The Company has the right, in its sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice Please read our Terms of Service. Refunds may be requested manually by logging into your account and choosing the refund request option in the account menu. When you are both available, your loved one can call you through our secure app or website portal. With video calls, you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. Fees. She is just so human and real (you know, as opposed to reading me that "scripted" response). You specifically understand that the quality and speed of services rely on a number of factors beyond our control, such as the speed and operability of your and/or the Facilitys Internet connection. Notice to California Residents IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. The Registered Agent on file for this company is The Corporation Trust Company and is located at Corporation Trust Center 1209 Orange St, Wilmington, DE 19801. Your Access to and Control Over Information: Except as provided elsewhere in this Policy or under the Company End-User License Agreement, or as necessary to provide you with or bill you for the products, services or information you requested, you may opt out of any future contacts from the Company at any time. Frequently Asked Questions This includes information regarding inmates downloaded and copied from the Arizona Department of Corrections, Rehabilitation & Reentry website. I. Your loved one will be able to use these funds to call those on their approved phone list. 8. ALL FACILITY NETWORK USERS MUST AFFIRMATIVELY ACCEPT THIS EULA AND THEREUPON ARE DEEMED USERS AND BOUND TO THE TERMS AND CONDITIONS IN THIS EULA EACH TIME THEY ACCESS AND USE THE HOMEWAV SOFTWARE. Denton County's previous partner charged $5.99 for a 30-minute video visit. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. In addition, we offer user support through our website at https://www.homewav.com/service-support/. At HomeWAV, we truly believe in the power of connection. The Facility and its Authorized Administrator will be jointly and severally liable for failure to comply with the foregoing obligation. 5. 19. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. You will need to upload a profile picture of yourself that is head-on, from the shoulders up, and without filters or edits, as well as a government-issued ID like your license, state ID, or passport. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. To ensure equity, profiles are sorted randomly. TrustLogo("https://www.positivessl.com/images/seals/positivessl_trust_seal_md_167x42.png", "POSDV", "none"); Subscribe to Wire of Hopes Newsletter , Prison Penpal Advanced Search Entire Agreement. Users are advised to review the Privacy Policy prior to accepting this EULA as our Privacy Policy is incorporated by reference into this EULA. My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. Im out of jail but hes not. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or . 2. Refunds are generated automatically when a third-party user deletes an inmate from their account, when an inmate is removed from a facility, or when a facility is decommissioned. HomeWAV endeavors to meet the foregoing service levels, however we will not be held responsible for delays, delivery failures or any resulting damages for factors beyond our control. If you are an individual user, after you have completed your registration and set up your account, you may be required to fund your user account before using certain Services. HomeWAV will skip PayNearMe deposits during the last-in, first-out process. We will not sell or rent this information to anyone. So thank you very much. You're also free to add, update, or change your payment information at any time. Thanks again for this great service. Online using TouchPay. The inmate may either select to initiate an immediate refund back to the credit cards used to fund the account or provide an in care of address for a check refund. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? YOU MAY CREATE A USER ACCOUNT ONE OF TWO WAYS: THROUGH OUR WEBSITE AT https://www.homewav.com/, OR THROUGH OUR MOBILE APP WHICH IS ACCESSIBLE THROUGH COMMONLY USED APP STORES, WHERE YOU CAN DOWNLOAD THE HOMEWAV SOFTWARE TO YOUR TABLET OR MOBILE DEVICE. A breach of any of these Acceptable Use Policies is a material breach of this EULA for which we may immediately terminate your user account and seek legal damages and equitable relief. Please feel free to contact our visitor support team by phone at 844-394-6639. . During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. Prosecutors will even go so low as to put informants in your cell, or even in the van on your way to court. We won't be needing the InmateAis service anymore. While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. We encourage you to periodically re-read these Terms, and the privacy provisions hereof, to see if any changes could affect you. Denton County Sheriff's Office Inmate Visitation All inmate visitation is by video visitation. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. If the Company changes any term or condition, said modification, revision and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this site. Download the Android or iOS app, sign in, and add funds with the mobile app. The two men were subsequently arrested by Homeland Security Investigations (HSI) at the Douglas Port of Entry in their attempt to smuggle the 9mm pistol into Mexico. At select retail locations Information you provide to us: Through our Website, our customer support center, and/or otherwise in connection with our services, you may provide us with certain personal information in order to set up an account, contact us, request information, access information or subscribe to products or services. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification Chavez, Durazos co-defendant, pleaded guilty to Smuggling Goods from the United States and Making False Statements in Connection with the Purchase of Firearms. First, choosethefacility and addyourloved oneto your call roster. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Visit your local PayNearMe location to add funds. HomeWAVs software allows you to schedule without any assistance from jail staff. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. Video messages i receive are zoomed in like 4x. Facility Network means an internal network of user accounts created by the Authorized Administrator through which the Facility may provide Facility Network Users access to and use of the HomeWAV Software through the Facilitys user account. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. 21. In addition to the terms defined above, the following terms have the following meanings: The Company collects certain information from you when you use the Website, request information about our products and services, establish an account, request information, or ask to be included in an email or other contact list. the right not to be discriminated against for exercising any of these rights. Although, HomeWAV cannot endeavor to verify or confirm the legal authority by which any Facility Rules are set forth, if HomeWAV is notified by the Facility that the HomeWAV Software is being used in such a way to circumvent or bypass any administrative settings or in contravention of the Facility Rules, we reserve the right to terminate the account and to take further remedial actions. HomeWAV Website Sign in and add funds directly through our website. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site. Information we collect automatically: Please see policy on Cookies, below. You acknowledge that HomeWAV Software is of U.S. origin. information that you voluntarily provide the Company; User friendly website and quick process of the services. HomeWAV will maintain the HomeWAV Software in a workmanlike manner, with necessary security safeguards. Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. Jail is not prison, it comes beforeprison. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: 1. By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. Be sure to have a strong Wi-Fi signal for the best video quality. Each time she hung up, the indicator went immediately from 1 to 5 bars. YOU AND THE COMPANY AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND THE COMPANY ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON- SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. Can I transfer funds from one inmate to another? One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. Detention Custody Services Inmate Account Deposits. We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? Arbitration and Dispute Resolution. f you have been looking for an alternative to. , you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. How to Send Money to an Inmate in Whitley County Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. These funds will go directly to the inmate to call whomever they wish. Facility means a state run correctional facility that has entered into a Facility Agreement and which is providing Facility Network Users the ability to access and use the HomeWAV Software through the Facility Network. some requiring less effort than others, but they are all capable of helping you connect. Any PayNearMe deposits will be refunded in care of to the address provided by the third-party user during the account creation process. Some Services offered by HomeWAV incur a charge for use. If your account is not accepted, please contact the detention facility. HomeWAV Voice cannot call pagers, internet phones, etc. Audio, electronic, visual, thermal, olfactory, or similar information. All information is provided without warranty of any kind. Send a postcard with a selfie or picture directly to your loved one, all from your smartphone. 6. Reno, NV 89510, Precautionary Measures to WritetoanInmate. 3. at a correctional facility that offers the HomeWAV system. I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. GoLookUp does not provide consumer reports and is not a consumer reporting agency. Civ. As I searched the website and got the information I read and reread til I understood how the service work. 4. Code 1798.80(e)). promote any criminal activity or enterprise or provide instructional information about illegal activities; attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the HomeWAV Software, the Facility Network or other communications networks, servers, providers, computers, or databases connected to the HomeWAV Software; or var tlJsHost = ((window.location.protocol == "https:") ? Understanding Fees | Privacy Policy. Inmates look forward to mail call. This information is used to provide and offer services to you. The arbitrator will decide the substance of all claims in accordance with the laws of the State of Missouri. For more information about HomeWAV or how to stay in contact with your loved one, help children understand the situation, and care for yourself during this trying time, we have free resources available on our website. Homewav allows for a variety of ways to add funds to an inmate's account. [CDATA[ You acknowledge and agree that the HomeWAV Software contains the valuable and strategic intellectual property of HomeWAV, and that HomeWAV owns all right, title and interest in the HomeWAV Software, any and all Modifications thereto, and all copyrights, trademarks, patents and trade secrets, the HomeWAV name, logo, trademark, and URL, and all other intellectual property rights associated therewith or embodied therein, whether or not registered. If this information is sent to an inmate, it shall be treated as contraband. You may use the HomeWAV Software to access users at multiple Facilities, subject to each Facilitys permission policy and access to its Facility Network, as determined by each Facility. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. Sign in to call our secure toll-free support number and use option one to add funds. You specifically acknowledge that the functionality of the HomeWAV Software and the terms of the Facility Agreements allow the Facility to record, monitor, and screen communications through our and their systems. (These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.) Thanks for your help. Use of the HomeWAV Software by a Facility Network User is conditioned on such individuals affirmative consent to this EULA and their compliance with the terms and conditions in this EULA. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. If sold or shared, Categories of Recipients. In addition, you agree that you will not: Address550 West Jackson, Phoenix Arizona 85003, United States, Designed by Granicus - Connecting People and Government. I'm glad I have the ability to send pics and letters. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. 15. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN OUR AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. I recommend you to everyone in my situation. License. Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. 2) Choose "Manage Funds". We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); Sorry, we do not recognize that username and password combination. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Also very easy to use. Nothing contained on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Company Property without the express written permission of the Company 18. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the. If you're looking to set up an account for inmate calls, create a HomeWAV account and add funds. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. information related to financial transaction (credit card information or bank routing information); A Privileged Communication must be identified as such by the individual asserting the privilege (your attorney) when that individual registers as a user or when scheduling the communication. Capitalized terms area defined in this EULA. Stay Logged into Your Account and Wait: The great thing about video calling with an inmate is that you do not need to have a scheduled time to chat. Some personal information included in this category may overlap with other categories. Talk-to-Me Funds (TTM): Talk-to-Me Funds are deposited by a third-party user and may only be used by the inmate to talk to the third-party account which deposited the funds. ARIZONA DAILY INDEPENDENT LLC Contact Us: 6929 North Hayden Road C4 #291, Scottsdale, AZ, 85250 (520) 906-8081. is hard, but with HomeWAV, we hope to make. Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. After that, its as simple as accepting a call. | Copyright 2023 Homewav | Visitors Contact Us At support@homewav.com | 0.031s | R | 40.77.167.225 | * User Content. You must be 18 or older to visit Wire of Hope. * First Name: * Last Name: 1. The arbitrator will decide the substance of all claims in accordance with the laws of the State of Delaware. We appreciate you. C.Protected classification characteristics under California or federal law. 5. Add Funds via Phone Pay at PayNearMe Location Registration: In order to use the Website, a user must first complete the registration form. Box 7717 The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. This includes information derived from registration, subscription, and use of our services. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user.