I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $26.61. I have today been told at some length by a "technical" person at BT that if I cancel my BT Essentials monthly service (I am out of the original 12 months) then I will lose all functionality on my Youview box - she claimed the EPG would not update, and that as a result I would not be able to pause live tv, or record things. Free delivery for many products! Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. /* a { background: #22a9f7; } We always conscious about the amount of energy we use. Could the solder joint have failed spontaneously without any physical interaction? I've found the answer on BT forum. You can restore your box back to its factory settings, letting you start again from a clean slate. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. Ordered a new Toshiba 1TB HDD, which was delivered today. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. It worked..! img.wp-smiley, Excellent repair advice works perfectly now. Easy to do the replacement. The chips inside an SSD can only be written to a limited number of times. YouView Box Hard Drive Replacement. Ktm Rc16 2021, Is it possible to reuse the old hard drive? On further investigation the hard disk heads had stuck. Channel Nakoni Alamat Ng Pilipinas, The same applies to YouView boxes and the new BT TV Pro 4K box. fbq('init', '128412981189068', {}, { Just fitted a new Seagate drive following your instructions and Im back in business again! Ignore the above. I wonder if TRIM optimisation has be running on the SSD? *Settings can be found via the cog in the top right corner of the Menu. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). All good Cheers! Many Thanks. Following the removal of the HDD I did open up the HDD and could see the arm was stuck. Select Automatic standby. 2 avenue lalla amina tabriquet sal, Heures de travail: Youview is a TV service that provides more than 70 live digital channels. Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. padding: 0 !important; Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. You should be able to record and replay Freeview programmes. Thank you. }); Would the solder failure be visible? And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Apologies if someone has already asked this info. What about all those who bought Retail Youview Boxes ? Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Does this post mean a BT customer can keep the BT Youview box when their contract is up? This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . Save yourself the hassle and don't bother. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. YouView is supposed to be a box you can use without a subscription. JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. It might be a failed component rather than a soldering fault. Fresh out of ideas now on an otherwise healthy looking device. vertical-align: -0.1em !important; Don't let them bully you into forgoing the full use of your YouView box. Microsoft and partners may be compensated if you purchase something through recommended links in this article. BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. The two medium length screws hold the PCB to the base. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. All rights reserved. That is completely untrue. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Everything else will continue to work perfectly. Thanks Richard, yes as long as all the partitions are deleted off the used hard disk by a PC the YouView box will then create its own partitions. NetGem), but a lot of consumers today still have one of their boxes installed. Follow these steps: Turn the power on using the switch found on the back of your box. Once the menu is up you might need to do a factory reset with deleting the recordings to reformat the drive if it is not brand new. Am I being mislead by BT here to keep me paying? All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. I read that the beeping probably means the HD has failed. Swapped a failed Seagate drive for a 1TB Western Digital drive. They told me something very similar last week when I cancelled. And if so to what format please? Here's everything you need to know: What is Ultra HD? Easy to follow and pretty straightforward to carr out which was great. } else if (window.detachEvent) { they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. Many thanks for your article. document.removeEventListener(evt, handler, false); A few black screens as it reboots, but if you are patient it gets there. Menu. Note which screws went where. It did allow me to recover some of the old recording from the failed disk. Getting Ultra HD What content is available in Ultra HD? Great article and guide! I tried all 5 options in M mode and kept getting the same answer. ok thank you so i will lose all my recordings but any more i make will be ok ? Or maybe not. It does take several minutes for the maintenance menu to appear. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. Ktm Rc16 2021, Not tried the BT Vision option but I wouldn't expect that to work. It seems its due to HDCP? Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? We just replaced ours with a spare Intel SSD and its up and running again. [CDATA[ */ Bought replacement drive and fitted in 10 minutes all as your guide. I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Put the machine screw back in above the SCART socket. Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. All you'll do is end up getting frustrated and angry with BT. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. Is my box a brick ? Maintenance mode not coming up when down arrow pressed. The second email is the follow up with the instructions on how you can return it. This orientation of the box might affect the passive cooling of the other components, possibly improving it! I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. Dream Mat Mousse Quelle Teinte Choisir, You could have a conflict with the powerline adaptors. First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. document.addEventListener(evt, handler, false); (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); The drives are interchangeable but if in doubt replace like with like. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Remove the lid. None of the Maintenance mode options fixed anything on my failed box. By continuing to browse, you are agreeing to our use of cookies. } margin: 0 .07em !important; In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Would have thrown the box away without finding your site. Refit the lid loosely and turn the box over. Awesome advice! Which is actually more likely, coming from poorly trained staff for whom TV training just seems to be an over-skim. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . Visit our full contacts page here Really helpful & informative, well written. The new hard drive wont be damaged by installing it in the YouView box. Software reset and factory reset still failed, taking me back into maintenance mode. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. They have nothing to do do with the functionality of the actual YouView box itself. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. Got drive from ebay.Thanks. Worked a treat, thank you. I used Gparted as I am running Linux Mint. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. Unplug and reconnect power to yourbox. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . If you take the bare hard drive out of the portable enclosure the disk might well work. Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. Brilliant instructions. After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. Weber County Sheriff Jobs, If youre using Powerline adapters, make sure these are connected also. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. All working, thanks it certainly helps having people like you around that will take the time to assist others. USA & International; Australia; Canada; France; Germany; Italy; If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Chichester Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? If youd like to join in, please sign in or register. BT TV Box Not Working. And that's with anytime calls to non-premium numbers. We thought it would . 1 March 2023. You should now have a fully repaired YouView box! . Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Hi . This guide covers the 500Gb models made by Humax for BT . It sounds like there might be another fault rather than the hard drive itself. Safe mode worked but would not correct problem. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Thanks, Hi I can view but not hear SD channels, but cant see any HD ones at all. Gently align and tighten the four hard drive screws. Ktm Rc16 2021, just fitted sandisk ultra 3d 500gb ssd to my Humax hdr1100s. Need more help? A reboot is often enough to fix this issue. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. addEvent(evts[i], logHuman); The different options available are displayed below. Dream Mat Mousse Quelle Teinte Choisir, Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? When I follow the procedure to enter maintenance mode I get a blank screen. What software did you use to clone the drive? Do you think I need to format the drive..? I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). Easy to swap out. Many thanks. However once in maintenance mode I keep getting sorry selected option failed. BT Vision+ Pace DiT7431/052B Box. Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; BT Vision+ Pace DiT7431/052B Box. I then turned it all off for a minute and then back on. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. 05-06-2019 Our set-up is quite simple. Thanks in advance! This site uses cookies. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. The Vision+ is an update to the 165960205623. I successfully managed to replace a failed Seagate hard drive with a 1Tb Western Digital. I started to get very nervous it wasnt working at this point as it seemed to be taking forever! Hi If it does then you have the original Humax DTR-T1000. 20 minute job and around same for setting up after reset. You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. Many Many thanks! My dtr t2110 BT Youview box is still working except the HDMI output does not. He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. Sign in or register to get started. Admittedly, YouView may be losing ground to cheaper rivals (e.g. Great guide, finally figured my 4k drive was kaput, then saw this guide. Press and hold the reset button on the right-hand side of the box. Thanks for the update Steve. If you have seen out your contact then it will belong to you. I was stuck in the loop with the beeping. Ionic Industries The Vision+ is an update to the 165960205623. Worked a treat for my youview box thanks , Hi border: none !important; Release both buttons a few seconds after the BT logo appears on the TV screen. I have to wait for the box to reconnect the internet and restart . You'll get our best-ever TV box It now appears to be working fine. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. You can get to the cog by pressing Up and right after opening the Menu. "version": "4.9.18", background: none !important; Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. Channel Nakoni Alamat Ng Pilipinas, Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. Is that to be expected? Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. So clearly explained. If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! With the lid clipped back in place turn the box upside down and fit the 4 long screws. And if you cancel your contract it is only these services that will stop (in this case BT TV). Visit our full contacts page here United Kingdom. I have fixed mine I had bought a used hdd and it was formatted in fat 32 and did not work, if you google completely format hdd removing all partitions i watched a video you do it within dos on windows took less than 5mins at the end though finish instruction on assign, do not do the format for the pc just insert drive in you view box and bingo up and running. Weber County Sheriff Jobs, if(/(? Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. Many thanks, very well explained and illustrated! height: 1em !important; Just to let you all know, this is still going on. Open reach sorted that and Netflix works fine now. It is headquartered in Mumbai, Maharashtra. Once you complete your initial 12 month contract your box is 100% yours to keep. Read honest and unbiased product reviews from our users. Thank you again! This is to support the feature of pausing and rewinding live TV. From Box management select Power & standby. The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). (function(url){ Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. box-shadow: none !important; Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. My husband . Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. Ordered a new hard drive and have installed using your clear instructions. I got the box working again got into the maintenance menu and selected the first option. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } Squeezing the plug should release the latch on it. So count me as completely and utterly confused! Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Very clear instructions. Obviously you will no longer get box updates from BT. Does anyone know if the SSD has much of an impact on this? After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. It worked a dream. You can now undo the 4 screws holding the hard drive in place. Just a note which may help others. Many thanks. Thanks you for the amazing instructions. Ordered a replacement Seagate drive, followed the procedure above and happy days!! Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Teslin Fake Id, The hard drive will work fine with the box on its side. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. 10h30. Announcements, Guides & Community Updates, Here's where you can . Some people have had success cloning the old drive to a new one link. Our box packed up giving that irritating occasional beeping noise whilst stuck on the loading screen. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. } DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Great to find someone on the internet who knows what they are doing and is spot on with instructions. The prompt only appears for a few seconds so be quick! This I think was preventing the box seeing it and formatting it. Just to add my thanks for the superbly clear instructions ! 11 and it clones hdds ssds and NVME ssds too. Tried all maintenance mode options. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box.