By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). For more information, please see our ~VP, Contact Center. I only have the option to transfer tickets to another person. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. 2.) Selling Tickets Selling Basics Why can't I sell my ticket? You can try reaching out to Ticketmaster and see why the tickets are greyed out. Thanks. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Guess we cant resell these tickets on Ticketmaster ? She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! Thanks for the review and enjoy your event! This way we can ensure that the money is released into your account after the transaction is finalised. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. She resolved it quickly and fixed it for me! Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Besk vr hjlpsida fr mer hjlp och support. Select 'Sell' from the home page or an event page. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You are correct. Glad we could help :). I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. Can I share screen shots of the tickets with friends? I shared a Mobile Ticket with a friend and . Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Sherrell is a great addition to our team. USE TICKETS WITH THE APP Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. She was patient and resolved my problem. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). Desktop Sign in to your account on AXS.com. After you get the hang of it though, there's nothing to it. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. In answering this question I'm going to make the following assumptions: 1. When available, use the Transfer feature, which will allow you to send event tickets to a friend. How did you resolve this? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Create an account to follow your favorite communities and start taking part in conversations. Glad we could help :). Can I sell my ticket? It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Go to Solution. Choose whether you are a season ticket holder or an individual game ticket holder. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cody E Thank you again for the exceptional service. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is AXS Official Resale? Your ticket may not be available for AXS Official Resale. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Been on hold for over 2 hours with StubHub support. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. We also ensure all reviews are published without moderation. At that tine if the tickets are transferable the grey transfer button will be activated. StubHub payment is unclaimed. Glad we could help :). She should be commended by your company. Being paid through PayPal but the PayPal email is wrong. How to see your payment history. Transfer is used for AXS Mobile ID tickets. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. - AXS Help Centre What is Transfer? Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Frequently Asked Questions and Answers to the Use of Ticketmaster I requested a refund last week, and then rep apparently didn't actually enter the request. While its not solved yet, they said to call back tomorrow. Find out how we combat fake reviews. Alex P. Was so helpful and kind. Replies to negative reviews in < 24 hours. Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. If available, select the ticket (s) you want to sell and click Continue. I purchased 4 tickets in the 308 section of the United Center. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. HiGeogeek,Thanks for the review! It would have probably still been a screenshot since there is no share button in Apple Wallet. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Service was friendly and efficient! In the future, I would definitely try not to use AXS for ticket purchases. Kaci C, AXS USA was able to resolve my issue. Thank you. Click "Sell" (which will display if they are resale eligible). The seller is also charged a 7.5% selling fee taken from their listed price. I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event? First, is it better to sell by directly contacting the person? Click on "Your Account" and select the "Payments" tab. My brother minutes later bought me a ticket for the floor through Seatgeek. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Official Tickets and Your Source for Live Entertainment | AXS.com Kaci C is a great addition to our team. Thanks for the review and enjoy your event! Hi Mr. Scott,Thanks for the review! Vote. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. HiCW,Thanks for the review! Thanks for the review and enjoy your event! For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Click the Sell Tickets button or the Sell button on the app. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. Glad we could help :), Sierra H fixed my issue in 5 min. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Hi SmileyInFrswd,Thank you so much! Ticketmaster should be able to confirm this for you. HiMarie,Thanks for reaching out to us and providing feedback. Press question mark to learn the rest of the keyboard shortcuts. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Stefan is a great addition to our team. Your website glitched causing me to overpay for a ticket. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. 01-12-2022 01:21 PM. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Will there be fees for me to pay to sell on these sites? Ok thanks. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Thanks for the review and enjoy your event! Community Log-In Changes May 1st . Reddit and its partners use cookies and similar technologies to provide you with a better experience. HiJulia,Thanks for the review! If so, which resale platform is the best? 4.) I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Add a valid credit card (we require this to keep users safe) Here are 8 tips for writing great reviews. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. Ways to get paid when selling tickets on StubHub. I bought better seats now I have an extra pair of tickets for Aerosmith. I realized I have GA tickets for a show on this Sunday. Are there any tickets . found at the bottom of this page. AXS gig tickets sold before being rescheduled. Alex P was a wonderful representative. Hi there! I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. AXS tickets a huge range of events including festivals, gigs, conventions, exhibitions, and sporting events all though the US, the UK and Europe. I don't want to have to wait until May to get my money back. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! You need to check your account's status. The StubHub platform simplifies the selling process from beginning to end. Only problem is Im too disabled to do GA at this point. The response was fine but "our app is not wifi friendly"? 2023 Trustpilot, Inc. All rights reserved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Huh. Hope you got throughI was on hold with StubHub for almost 3 hours. You will enter your community username and new password and done! Ok thanks. and our TONS of tickets are listed as resale but for me, the option is greyed out. One thing I learned is after they help you, log out and back in to make the change take place. Ben - Los Angeles, California. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. HiChris,Thanks for the review! We are dedicated to making the needed changes so in the future you have the best experience. My show starts in a couple of hours and I have not been able to transfer. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Your website did not address my issues. 01-11-2021 06:36 AM 1 Reply I asked to speak to a manager and I have to wait 2 DAYS to speak to one. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. The view from "up in the nosebleeds". However the rest of my AXS experience has been very negative. 1.) They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Press question mark to learn the rest of the keyboard shortcuts. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. He was fast and helpful. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. Once youve found your tickets, you can forward your email ticket to us or upload your PDF. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. They submitted a request that my tickets be transferred to accessible seats. Alex P. is a great addition to our team. What options do I have. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? Loading. HiTyler,Thanks for the review! You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. If your tickets are in your inbox, you will need to forward the original email with tickets to. You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. These were bought bought early and the tickets are listed as official platinum. Press J to jump to the feed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Select tickets to list, then click continue to enter your price and listing options. This will. Official Tickets and Your Source for Live Entertainment | AXS.com Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. Anyone can write a Trustpilot review. We are changing the way you register and sign-in to the StubHub Community. We use dedicated people and clever technology to safeguard our platform. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Companies can ask for reviews via automatic invitations. Different websites have different policies, but if yo. If the recipient has an AXS account, they'll receive the tickets right away. We are dedicated to making the needed changes so in the future you have the best experience. Still good to post for sale and they will transfer when they become. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. After the switch, you will enter the email address you use to access the community in order to reset your password. Challenge Increasing Fair Access to The Seats You Want To get started, youll need to locate this email or file. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. TONS of tickets are listed as resale but for me, the option is greyed out. Linda assisted me with a few issues with my stagecoach tickets! Removing direct deposit details. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid!