The seller loses both ways. Next, youll be asked to add your phone number. 1. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. Yes you can as long as you say that it is not authentic! However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. I've actually been contacting them everyday for the last week. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. I am currently dealing with this issue. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Hey Bob, I have had very good experiences with Mercari so far. What happened to the package once it left drivers hands is anybodys guess. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. yep, they had potential, but its just a scam site. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. I have several items I need to sell. Means if item is fake enough to convince u for 3 days you just lost ur money. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. Mercari executives including John Langerling are millionaires! To make a long story short, mercari cancel my item. Try to use as much natural light as you can, and a neutral background. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. Then click on edit profile to make these changes. No way! Why would they do that? Prohibited Mercari Items - Items that will get you banned from Mercari. Heavy, bulky items. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. For approved returns, Mercari provides a free shipping label to the Buyer. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. . Can I recover my money from Mercari? The seller failed to disclose damages to this item. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Banking services provided by Piermont Bank, Member FDIC. Please log in again. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. I paid $500 and checked out the sellers reviews before purchasing. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. And this particular seller STILL has not sent my items after four days! If you want to save the most (usually a few extra dollars), use Ship on Your Own. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. List it and you could get suspended. I provided all the details to Mercari and they didn't further investigate the seller. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. It would not power up. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Mercari also provides $200 in shipping insurance as well. Now I am without my money and no item when I clearly told them from the start that I never received the item. Sellers have no protections. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. . My payment was refunded just like it supposed to be. Should it ne bad Enoch to warrant a refund. Its an unfair practice in my opinion. Never have they released money to a seller the day you bought it!! All rights reserved. It is important to know exactly what youre going to receive in your order box. On the 9th Mercari responded the following: This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. Now, the seller has 3 days to ship the item to the buyer. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Once shipped, the seller confirms the shipment. Mercari sounds like a big scam site! that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. The app is easy to use and once you have everything set up you are ready to start selling. You can reach out to the customer support team if you feel that this warning message might be a mistake. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! The S&P index shows Mercari in a steep downward decline. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. Before you tap List you have to decide on the price you wish to sell the item for. Can you sell fake stuff on Mercari? Just curious. Good customer service also leads to quicker sales. Hey Jessica, It depends! It also did not have as much memory or hard drive space as advertised. Please, I wont even collect from some of them because they are so nasty its not worth it. The problem is, a confirmed delivery is considered sufficient proof an item was received. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. Have you had bad experiences with either? I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. They refuse to cooperate and insist that the credits are there, but they arent. We recommend opting into messages from our team to stay up-to-date on your listings and orders. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Exactly no not as easy as that! Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. I had several back and forth emails with them but they would not grant me a refund. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. There is a scam in process. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. available when listing the item. To keep the marketplace safe all sellers need to verify their identity. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. Got any questions or want to share your own experiences with Mercari? I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making.