Description. Ridiculous!!! I never perchase anything else from Sears or Kenmore/LG. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. We are now dealing with another refrigerator full of spoiled food! We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! The compressor failed August 2022. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. We have already been without a frig in the house for two weeks. LG Refuses Kenmore Refrigerator Recall Despite Defect: Class Action Lawsuit | Top Class Actions . Complete list of Sears / Kenmore Elite Refrigerator complaints. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. same problem. I didn't spend Kenmore Elite money to get an LG but that's a different story. DO NOT PURCHASE this refrigerator. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. They don't. The last refrigerator I bought is still running after 16 years with no problems at all. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Sears products and LG as gone down hill. Customer service is just a bunch of dopes and you never get anywhere. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Called LG and was given the name of repair company. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Kenmore Elite 30.6-cu ft French Door Refrigerator with Ice Maker . This is well over $1000. Did my time to file a claim expire? i went food shopping, came home put it all away. The compressor is still covered, but they want over $400 to fix it. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. I purchased a Kenmore Elite (79575043610) when I built my house. My husband can't fix it. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. ). However in less than two years the compressor died on our new expensive Kenmore elite. The compressor went bad. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. All have failed except oven. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. The food heated up and I have thrown everything out as it could be dangerous to consume. These two businesses are crooked!!! Postal lady knew us and the problems we were having so she delivered. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I need to be added to claim. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. The ice maker stopped working; fridge is no longer cooling. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. I also missed the deadline for the lawsuit. The refrigerator just made 3 years old and has conked out. I need to prove this is a larger issue then just me! LG support would not help even though my warranty is good for 10 years. Helpful. The compressor is supposedly still running but the fridge and freezer not the right temperature . In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. It is still covered under manufactures warranty but does not cover food loss. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. They should not continue to sell this junk. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Through the model number he determined it was made by LG in South Korea. First ever large purchase from Sears and financed on first credit card. Yesterday it stop cooling altogether. Had to buy another Refrigerator. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. Purchased Kenmore Elite refrigerator in 2017. Have to stay in all day. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. Gave Model and Serial number. We contacted LG who said the compressed would be covered under warranty. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. After leaving the refrigerator compressor did not reach the point of cooling or freezing. I have a Kenmore Elite model 795.72059.112 frig. These people should be locked up. I bought brand new refrigerator from SEARS, model 51833,January 2016. High-level performance from this low-cost Kenmore freezer fridge. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. The repair tech said the LG compressor was shot but not worth repairing. Defect Diagnosis Function. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. i purchased a LG double door refrigerator at Home Depot. Model 795.73133.410. Just a month ago it stopped working. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I am not done yet I want the thing repaired for free my money back. American Home Shield will not cover either because should be under warranty. Took 1 week to get someone to look at it. At these prices augh. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Frustrating no accountability. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. In May 2019 the compressor leaked out all the Freon. That warranty will cost us $600.00 a year. On June 9th. Paid $2995.00 and it lasted until Feb 18, 2020. Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. This is definitely not fair to the consumer for this company to steal our money. 412. quit working in July 2019. April 7, 2003. By the next day, the freezer was thawing and the fridge was no longer cold. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Last month the freezer stopped working and the ice maker stopped working. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. Diagnosed with failed sealed system and compressor. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Still may 9th. They tell me there is no recall for this issue. I am highly disturbed by this. Repairmen recommended Whirlpool family of products but next time I will do even more research. It is August 31, 2022 and it is now dead. Still not working. Refrigerator stopped cooling on August 28, 2020 while still under warranty. Kenmore kept saying Warranty and I kept saying Recall. I am in contact with a lawyer regarding class action. I have an appointment today but just got a call from the technician that he is delayed and may not come. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. The Sears repair technician told us it was a known issue with LG Compressors. LG inline compressor failed 12/21. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. That we should purchase a new refrigerator. Will not ever buy anything from them again. Sears was of no help when I called so I hired a local repairman to come take a look. I thought this would last my family at least 10 years but only 5. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. Compressor is under warranty but I am told that the labor charge is going to be close to $450. This piece of crap refrigerator in total cost 775.00 a year to own. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Kenmore Ellite. To repair is $1000 even though Sears only warrants the compressor. The Refrigerator Door Hinge Bushing top door base broke. Its frustrating because the English of the people we spoke with is not very good. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. We have been living with no refrigerator for one month. The compressor failed July 16, 2022. This appliance was manufactured by LG. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. I have thrown more food away in the past year, limping this thing along. It stopped working in October of 2021 . I really believe this is unacceptable and something should be done. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. ft.). I did so and 2 tech's came. We tried to buy a replacement, . I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. I cannot afford that. Which happened a few months ago. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. The LG compressor failed last month. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Don't buy LG. Compact Refrigerator. At $2500+ Supposedly elite refrigerator. Once he came in he then remembered the situation and said "you need a new circuit board." The repairman said he sees at least one of these a week. Wanted refund first day ,Frank's Appliance persuaded me to keep it . Would certainly like compensation not only for repairs, but for all the lost food. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. condenser and compressor. When I explained where the warranty information came from, they said I had to call Kenmore. Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action . I thought we shopped and bought a product to last and had good reviews. Step 6: Finish Up. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. I called the corporate office this morning and was sent back to the same customer service number.