Please check that your passport is valid for 6 months or longer than your intended travel time. Refund Policy. The relevant travel service provider, and not StudentUniverse, will be responsible to you for the provision of the relevant travel service. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. We cannot guarantee the accuracy of any ratings set by accommodation providers. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. Some countries also require a machine-readable passport and/or unstamped available pages. Also, current discount deals are available at the link. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. Many airlines are updating their policies regarding travel credit use deadlines. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Yes! 198 User Reviews. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. A refund must never exceed the original payment amount. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. Airlines may deny boarding without the proper identification. Choose one of them and take advantage of the discount! Transport and accommodation providers have differing cancellation policies and rules. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. Airlines can deny boarding without the proper identification. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. are beginning to reopen to travelers who have been vaccinated. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. This is very common, just make sure you have the card holder's permission! DONT BUY REFUND POLICIES. This deposit is non-refundable unless your tour is cancelled by us. StudentUniverse is on a mission to make global experiences possible. If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . You must not make any booking unless you understand and agree with these Booking Conditions. If you would like us to petition to the airline for a special request, we will advocate on your behalf. We will be fully responsible for the proper performance of the package as a whole. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. Many travel arrangements (e.g. It is the responsibility solely of the hotel to deduct the discount upon your arrival. StudentUniverse empowers young adults to experience the world with discount travel. No need to worry, your credit will still live in My Wallet. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. Minimum stay and maximum stay rules apply to return and multi-stop flights. Your home country and destination country will likely have travel requirements. All accommodation ratings are set by the relevant provider. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. We may correct any pricing errors on our website at any time. When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. All money paid by you to us will be the property of Flight Centre (UK) Limited and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for money paid for flights with an IATA airline, which might be held on trust for that IATA airline). Transport and accommodation providers have differing cancellation policies and rules. Airlines have been updating their policies regularly as the situation is still changing. These policies and rules are binding on you, so be sure to review them before purchase. Please ask us to confirm what protection may apply to your booking. StudentUniverse UK has got you covered. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. You must comply with local government regulations. Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. Refund Policy. This table is for informational purposes only. If your search has some of these special fares available it will be messaged in the search results. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. All rights reserved. Most of these changes will be minor and we will advise you of them at the earliest possible date. We advise travellers to retain sufficient local currency to meet these charges. We will try to reach you again as soon as we can. Sometimes airlines provide us with fares they do not want displayed to the general public. You can view any fees associated with canceling your ticket under the My Trips section of your account. Travelers are responsible for ensuring that they have all necessary travel documents and visas. If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. You can also update your email address to a more permanent one on your account any time. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. No one other than a party to this agreement, their successors and permitted assignees, shall have any right to enforce any of the terms of this agreement, including under the Contracts (Rights of Third Parties) Act 1999. Do not book a roundtrip flight only to use the return portion. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. Search for the total number in your party and log in (or Sign up) as yourself. Airlines have been updating their policies regularly as the situation is changing. We can definitely help you with your flights if you booked through us, unless you've booked with these airlines: If you've booked with one of these airlines, we do not have access to your ticket and you'll need to contact the airline directly. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. Studentuniverse Refund Policy Coupon Code can be found at this link. Never miss a flight (deal) again Take advantage of our promo codes and special offers to save even more. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. All prices are subject to availability and can be withdrawn or varied without notice. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. In some cases, failure to present required vaccination documentation (e.g. Baggage is entirely at owner's risk. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Yes, and this depends on the airline's policy. We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). Have a look and see if there is one that works for you! You will need to input your traveling companions' details before entering your credit card information. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Failure to provide this information on check in will result in passengers being denied boarding. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We advise you to print the on-screen confirmation. If you do not, for any reason, any refundable amounts will be forfeited to the airline. That depends on the airline policy. Details of these rights are published at EU airports and are also available from your airline. Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. You will need to input your traveling companions' details before entering your credit card information. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Out of normal office hours you may also contact our emergency assistance department on the numbers specified in the section below titled Emergency contact. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. you will be asked to show the childs full unabridged birth certificate. If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. To the extent permitted by law, you specifically agree that StudentUniverse is not liable for any consequential damage or punitive, statutory, multiple, exemplary, or other form of damage not measured by actual damage. First, visit the link for Studentuniverse Refund Policy Coupon Code. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. Final payment is due 60 days prior to the tour start date. You are solely responsible for any such fees as well. Student hotels & hostels The booking confirmation email or reference number must be given to the accommodation provider at check-in. All refunds will be delayed until the situation stabilizes. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. Yes! You are solely responsible for any such fees. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. Search for the total number in your party and log in (or Sign up) as yourself. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Most Popular. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Become a FREE member to access our exclusive student travel discounts. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Are the prices I see on your site in U.S. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. Always free! We accept most major debit and credit cards. . You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. The tuition rate in force for all programs is based either on program or modality. You should also confirm departure times for each onward flight. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. Depends on the airline policy. No date changes are permitted outside of your tickets validity period. Travel insurance is also recommended by the Foreign and Commonwealth Office. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. To verify your current enrollment status we may need to contact your university or college. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. How much can I bring? If you are not finding a price point that works for you, continue to check to see if something becomes available. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail.